Effective Date: 28 December 2025
Teacup Technologies ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website or services.
By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
We may collect the following types of personal information:
When you visit our website, we automatically collect certain technical data:
We may receive information about you from:
We collect information through:
We use your personal information to:
With your explicit consent, we may use your information to:
By default everyone is not subscribed to any marketing, it's only by request for future deals and updates will we opt you in.
We process your personal information based on:
We do not sell, rent, or trade your personal information. We may disclose your information only in the following circumstances:
Some of our service providers may be located overseas (primarily in the United States for cloud hosting services). We take reasonable steps to ensure overseas recipients comply with Australian privacy standards. By using our services, you consent to this disclosure.
Cookies are small text files stored on your device that help us improve your website experience and understand how you use our site.
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
We use analytics tools such as Google Analytics to collect information about website usage. These tools may use cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:
In the unlikely event of a data breach that may result in serious harm, we will:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to using industry-standard practices to protect your data.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal information is no longer needed, we securely delete or de-identify it in accordance with our data retention policy.
Under the Australian Privacy Principles, you have the right to:
Request access to the personal information we hold about you. We will provide this within a reasonable timeframe, usually within 30 days.
Request correction of inaccurate, incomplete, or out-of-date personal information.
Request deletion of your personal information, subject to certain legal exceptions (e.g., financial records we're required to retain).
Request that we limit how we use your information in certain circumstances.
Object to processing of your information for direct marketing purposes or where we rely on legitimate interests.
Request a copy of your information in a commonly used, machine-readable format.
Withdraw your consent to processing at any time (where consent is the legal basis for processing).
To exercise any of these rights, please contact us at support@teacuptech.com.au. We will respond within 30 days and may require verification of your identity before processing your request.
There is generally no charge for accessing or correcting your information, though we may charge a reasonable fee for excessive or manifestly unfounded requests.
Our website may at times contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
When we integrate third-party services (e.g., payment processors, cloud platforms), we ensure they maintain appropriate privacy and security standards.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Your information may be transferred to and stored on servers located outside Australia, primarily in the United States (for cloud services and hosting). When we transfer data internationally, we:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Teacup Technologies
Email: support@teacuptech.com.au
If you have a complaint about how we handle your personal information:
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
By using our website or services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Where we require your consent for specific processing activities (such as marketing communications), we will obtain this separately and you may withdraw consent at any time.
Last Updated: 28 December 2025